Are you atechnogeek with a passion for problemsolving and customersatisfaction Do you thrive in a dynamic work environment and enjoyworking closely with external sales teams to drive market growth Ifso we have the perfect opportunity for you!
TheCompany
Join amultinational engineering company within automation covering manysectors including automotive aerospace space scientificpharmaceutical electronics renewable energy and foodprocessing.
Location:Milton Keynes
Benefits: Salarydepending onexperience superb career and technical progression availablesubsidised canteen free lunches Excellent Pension Private HealthCover 25 days holiday Company Bonus Relocation package availablewhere appropriate etc
This multinational originalengineering manufacturer has new Product SupportEngineers opportunities they are growingtheir technical team and arerecruiting experienced Electrical and MechanicalEngineers to work alongside them inthis dynamic expanding team.
TheRole:
The role involves supportingthe products and assisting in the applications that they could beused in. These technical questions come in via the phone email andinternal systems from internal customers and external customers.The product range is large spanning from pneumatics to electricdrives serial interface actuators to chillers. The successfulcandidate will also be involved in rolling out product trainingwriting technical reports and carryout returned productinvestigations.
KeyResponsibilities:
* Collaboratewith the external sales team to support and enhance market sharegrowth.
* Provide technical support through phoneemails Teams calls Webinars and visits tocustomers.
* Develop and deliver bitesizetraining sessions to educate both staff andcustomers.
* Continuously develop your skills andknowledge in the industry.
* Investigate andanalyse product returns providing detailed reports andrecommendations.
* Work on developing proposalsfor new products to meet current and future customerneeds.
* Conduct market and competitor analysisto stay informed about industrytrends.
* Contribute to the introduction of newproducts ensuring they align with customerrequirements.
* Take part in IndustryExhibitions
Qualificationsand Skills required for the Product Engineerrole:
* A Degree HNDQualification or equivalent in electronics electromechanical ormechanical engineering.
* Methodical problemsolver organised and able to keep clear and comprehensiverecords.
* Strong communication skills bothwritten and verbal. This role demands someone with the ability tobe understood using a lot of communicationchannels.
* Ability to work collaboratively withcrossfunctional teams.
* Hands on testing anddiagnostics experience.
* Have technicalknowledge paired with a degree of sales understanding would be ofbenefit.
* Enthusiasm for energysavinginitiatives and sustainability.
* Willingness totravel occasionally.
Ifyou are interested and feel you have the necessary skills andqualifications please apply now we will be happy to recommend you!
RemoteWork :
No