3rd Line IT Support Engineer | Salary: £45k + excellent benefits package | Hybrid: 2 days from home / 3 days from the Caerphilly. There is a requirement to work on-call as part of a rota (paid). | SC Clearance required.
We have an exciting opportunity for a 3rd Line IT Support Engineer to join a leading and growing Managed Service Provider and Systems Integrator. This role will support a diverse customer base in both the public and private sectors. We are keen to hear from 3rd Line IT Support Engineers with experience in a Managed Service Provider environment and ideally Modern Workplace / EUC engineering. The role offers excellent scope and future growth opportunities for the right candidate.
3rd Line IT Support Engineer experience requirements:
* Enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools.
* Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies.
* Virtualisation technologies (e.g., Proxmox, VMware, Microsoft Hyper-V).
* Market leading Backup and recovery solutions.
* Security Management utilising AntiSpam, Web filtering and various AV Technologies
* Edge Security management e.g. Configure, manage and monitor firewalls, VPON's and security appliances
The role:
1. Delivering outstanding 3...