Job Title: Sales & Accounts Assistant
Department: Sales Office
Location: Full Sutton, York, YO41 1HS
Reports to: Finance Manager / Aftersales Manager
Contract Type: Permanent, Full-time
Hours: Monday to Friday, 8:00 AM – 5:00 PM (40 hours per week)
Role Overview
HARSH Ltd is seeking a proactive and organised Sales and Accounts Assistant to support both our Accounts and Sales functions at our York HQ. This is a new role designed to combine accounts administration with sales support, reflecting our continued business growth and the need for reliable cross-departmental assistance.
The successful candidate will:
* Provide sales office support through order processing, product support, and customer communication.
* Liaise on the phone and via email with customers for aftersales queries such as Spare Parts and Service.
* Support the Accounts Team primarily with sales ledger tasks, reconciliations, and financial administration.
* Act as a first point of contact for calls and visitors, while also handling varied administrative duties across departments.
This position offers the opportunity to develop a broad skillset and be involved in multiple aspects of HARSH's operations.
Key Responsibilities
Sales Office Administration & Support
* Process incoming sales orders and purchase orders into the internal SAGE system.
* Maintain accurate records of sales orders and order status updates.
* Respond to internal and external sales enquiries professionally and efficiently.
* Provide product support information to customers as required.
* Be the first point of contact for incoming calls and visitors, directing queries to appropriate departments.
* Provide administrative support to the Sales Team, including filing, document handling, and coordination.
* Adapt to additional duties as required to meet business needs.
Accounts (Sales Ledger Support)
* Process and maintain customer accounts within the sales ledger.
* Issue customer statements and handle sales invoice queries.
* Support the Accounts Manager with credit control activities.
* Reconcile customer accounts and assist in ledger housekeeping.
* Assist with ad hoc finance reporting as required.
* Process credit card expenses for internal staff.
Candidate Profile
* Previous experience in accounts administration and/or sales office support preferred.
* Knowledge of sales ledger procedures and financial systems desirable.
* Strong organisational skills with excellent attention to detail.
* Confident communicator with a professional phone manner.
* Ability to work both independently and as part of a team.
* Proficient in Microsoft Office and adaptable to bespoke internal systems.
* Willingness to take on additional responsibilities as the role evolves.
Working Conditions & Benefits
* Hours: Monday to Friday, 8:00 AM – 5:00 PM (40 hours per week).
* Location: On-site at Full Sutton, York HQ.
* Holidays: 25 days annual leave (March 1 – Feb 28) plus statutory Bank/Public holidays.
* Pay: £27,040 – £28,500 per year (depending on experience).
* Benefits:
* Company pension scheme
* On-site parking
* Opportunity for progression and cross-training
Job Types: Full-time, Permanent
Pay: £27,040.00-£28,500.00 per year
Benefits:
* Company pension
* Free parking
* On-site parking
* Sick pay
Work Location: In person