Overview
Senior Sales Account Manager / Director - Enterprise Cloud Data Tech role at COOLSPIRiT.
The Role at a Glance
* Business: COOLSPIRiT – UK’s largest Commvault Solution Provider Partner. Leader in data management and business-critical infrastructure solutions for over 25 years.
* Pedigree: Acquired by Databarracks in Dec 24 — award-winning, IT resilience and continuity managed services.
* Values: obsessed with customer service, team-focused, innovation-driven.
Your Background / Skills
* Sales, Contract Renewals, Upselling, Cross-selling
* Client Relationship Management, Sales Strategy, Customer Success
* Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services
What You’ll Do
* Strengthen client relationships: manage renewals, align pricing, and proactively tackle churn risks.
* Drive upselling & cross-selling: expand product usage and propose impactful services.
* Relationship architect: own client relationships, resolve issues, lead business reviews, ensure alignment with client goals.
* Turn leads into wins: collaborate with Sales Development to transition qualified leads and seal deals.
* Strategise for success: craft account plans, maintain pipelines, forecast, and keep CRM up to date.
* Hit targets: consistently exceed quotas.
* Inspire advocacy & referrals: cultivate outstanding customer experiences leading to testimonials and referrals.
* Stay ahead: monitor market and competitor moves; share insights to shape product and strategy.
* Ensure accuracy & compliance: accurate billing and documentation in line with company policies.
Are You Our Perfect Fit?
* You Speak Fluent Tech: IT, SaaS, Cloud, Cybersecurity, and Managed Services familiarity.
* Ownership of success: proven renewals growth and account expansion.
* Strategic thinker: design tailored solutions for long-term growth.
* Masterful communicator & collaborator: build trust with clients and internal teams.
* Growth-driven: continuously refine strategies based on market and client feedback.
Salary & Rewards
* Competitive earnings: up to £55k base + commission.
* Personal growth: training, mentorship, resources.
* Impact: shape the future of our sales function with a supportive leadership team.
If you’re ready to apply, click Apply. We value privacy and may contact you by email, text, or phone. Data may be processed by our talent partner RR (Recruitment Revolution) under their Data Privacy Policy.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Sales, Business Development, and IT
* Industries: IT Services and IT Consulting
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