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General assistant

Banbury
Thomas Franks Ltd.
General assistant
€60,000 - €80,000 a year
Posted: 21h ago
Offer description

A co-educational independent day and boarding school in Banbury, Oxfordshire, catering to 500 students and staff daily. The role involves providing core meal services, including breakfast, snacks, lunch, and supper, within a term-time only contract working 39 weeks, Monday to Friday. Free on-site parking is an additional benefit.

We offer a fantastic opportunity for a General Assistant at our Banbury location.

Ideal candidates will have previous experience in a fast-paced catering environment and enjoy working as part of a team dedicated to excellent food service and customer satisfaction.


Key Responsibilities:

* Support the team by serving customers, replenishing stocks, and maintaining cleanliness.
* Prepare service areas for daily meal services.
* Set up, serve, clear, clean, and store food, beverages, and equipment for special functions.
* Prepare basic food items following hygiene and safety standards.
* Restock supplies during service to ensure smooth operation and optimal customer service.
* Share responsibility for dishwashing and pot washing.
* Manage rubbish disposal and recycling appropriately.
* Occasionally work evenings and weekends for events and functions.
* Adhere to food standards, minimize wastage, and follow hygiene and safety policies, including allergen controls.


Required Skills:

* Strong team working, listening, and customer service skills.
* Impeccable personal presentation, hygiene, and conduct; Food Hygiene Certificate preferred.
* Adaptability, reliability, honesty, and a proactive attitude.
* Willingness to learn and take responsibility.
* Ability to perform moderate lifting, carrying, and pushing.


Knowledge and Competencies:

* Level 2 Food Hygiene qualification.
* Good verbal and written English skills.
* Experience in customer service or food preparation preferred.


Benefits:

* Discount schemes at major retailers and services.
* Free meals on duty.
* Volunteering leave (up to one day per year).
* Enhanced parental leave options.
* Cycle to work scheme.
* Referral bonuses.
* Training and development opportunities, including apprenticeships.
* Social events and employee support programs.
* Workplace pension and career progression opportunities.


About Us:

Thomas Franks is a founder-led, fresh food catering company committed to excellence, individuality, and passion. Our focus is on delivering exceptional service to our clients and supporting our staff's growth.


Disclaimer:

Applicants must have the right to work in the UK. An enhanced DBS check and references will be required. We are committed to safeguarding and equal opportunities, and applications from under-represented groups are encouraged.

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