Thinventory is a global provider of field service technology and logistics, offering creative solutions to improve engineer productivity and optimize inventory performance. We understand the pressure companies face to meet tight SLAs and believe innovation is the key. Dedicated to leveraging advanced software and technology, we enhance operational performance and streamline processes. Our commitment to innovation keeps our solutions ahead, empowering businesses with the tools necessary for success.
Role Description
This is a full-time, on-site role for an Account Manager Support, located in Coventry. The Account Manager Support will be responsible for managing customer accounts, ensuring customer satisfaction, providing excellent customer service, and maintaining effective communication. Daily tasks include analyzing customer needs, addressing inquiries, and ensuring timely and accurate delivery of solutions. The role also involves working closely with various departments to improve service delivery and resolve any issues promptly.
Qualifications
* Skills in Customer Satisfaction and Customer Service
* Strong Analytical Skills
* Effective Communication skills
* Proficiency in Account Management
* Excellent problem-solving abilities
* Ability to work effectively in a fast-paced environment
* Bachelor's degree in Business Administration, Marketing, or a related field
* Previous experience in a similar role is a plus
Seniority level
* Entry level
Employment type
* Full-time
Industries
* Technology, Information and Internet
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