Are you a proactive and enthusiastic administrator who thrives on variety?
Do you have at least 3 years’ experience in an office environment – perhaps in sales or administration – and are now looking to broaden your skills in both areas?
We’re seeking a Service & Sales Administrator to join our friendly and supportive team in Basingstoke. You’ll be working within a small, close-knit office team while being part of a well-established, respected business.
This is a hands-on, dynamic role where no two days are the same. Partnering with a colleague, you’ll play a key part in keeping operations running smoothly. Your responsibilities will include:
Acting as the first point of contact for customer enquiries by phone and email.
Planning the logistics of service schedules - book in service visits with customers.
Preparing and sending customer quotes.
Processing sales orders accurately through the system.
Raising invoices and follow up where necessary.
Supporting lead generation activity
Accurately maintain customer records.
Liaise with internal teams to ensure smooth service delivery.
Provide excellent customer service at every stage of the process.What We’re Looking For:
Minimum 3 years’ office experience in administration or sales support.
Confident communicator with strong customer service skills.
Highly organised with the ability to prioritise and manage multiple tasks.
A proactive approach with enthusiasm to learn and take ownership.
Comfortable using IT systems (training provided on in-house software).
Previous experience in logistics, scheduling, or order processing is desirable but not essential.What We Offer:
You’ll receive full training and 100% support from your manager, with plenty of opportunity to learn and grow. If you’re looking for a role that balances administration with customer contact and logistics, this could be the perfect next step in your career.
This is office based, Monday–Friday, 8:30am–5:00pm. Excellent benefits including bonus and incentives