E-Commerce & Digital Platform Coordinator
Location: Burton-on-Trent (Hybrid: 2–3 days WFH)
Hours: Full-time, 37.5 hours/week | 9am–5pm, Mon–Fri
Salary: £30,000–£35,500 + bonus & excellent benefits
Driving License required
Are you passionate about digital platforms and driving e-commerce growth?
We’re hiring an experienced E-Commerce & Digital Platform Coordinator to lead the daily management and optimisation of the digital ecosystem — ensuring a seamless user experience across platforms while aligning with strategic commercial goals.
This is a key role within the digital marketing function and offers an exciting opportunity to work with a variety of platforms and tools to enhance online performance and customer engagement.
What You'll Be Doing:
As the E-Commerce & Digital Platform Coordinator, you will be responsible for:
Digital Marketing & Sales Strategy
Developing and executing digital marketing strategies to increase traffic and conversions
Managing PPC, display ads, social media advertising, SEO, and potentially affiliate marketing
Website & Platform Management
Leading ongoing improvements across all digital platforms including websites, e-commerce store, mobile apps (Apple & Google), and learning and development platforms
Working with global teams, developers, and designers to enhance UX and improve conversion rates
Maintaining accurate and engaging content across all platforms
Product Management
Managing the online product catalogue: adding new products, updating listings, and ensuring accuracy in collaboration with Brand and Global teams
Analysing sales data to support product optimisation
Customer Excellence
Driving improvements in the digital customer journey to increase satisfaction and loyalty
Supporting customer engagement and acquisition initiatives with insights and tools
Analytics & Reporting
Using analytics tools (e.g. Google Analytics) to monitor performance, customer behaviour, and trends
Providing regular reports and insights to the senior marketing management team
Key Skills & Experience:
We’re looking for someone who can demonstrate extensive experience with:
Website management and e-commerce platforms
Google Analytics, SEO, Google Ads, and paid digital media
Professional use of social media for business (Facebook, TikTok, Instagram, LinkedIn, YouTube)
Managing or working with mobile apps and digital learning platforms
A customer-first mindset and ability to collaborate cross-functionally
A full, valid UK driving licence (essential due to travel requirements for business/marketing events)
If you're a hands-on digital expert with a passion for delivering exceptional online experiences, we want to hear from you. This is your chance to play a pivotal role in shaping and growing the digital presence of a progressive organisation