Key Responsibilities
* Provide clear leadership and direction on the delivery aspects of aproject or product.
* Deliver projects and services using Agile methodologies,leading and co-ordinating agileceremonies.
* Coach and mentor team membersin agile practices to apply the most. appropriateagile methods andtechniques for delivery, while helping the team measure and evaluate outcomes.
* Support improvement ofthe efficiency and effectiveness of the multi-disciplinary delivery team(s).
* Maintain and define the roadmap and projectplan, use data to inform planning decisions and manage internal and external dependencies.
* Protect the project team from outside distraction, identify blockers and make sure the teamcollaborates, communicates and focuses on mutually agreedpriorities.
* Actively address project and product risks and issues, escalate as required and remove barriers to delivery.
* Support project governance andcontribute to a range of documentation thatmay include presentations, briefings, business cases,roadmaps,contractsetc.
* Identify and communicate team resource needs to resource managers at governance forums to ensure appropriate level of team resource and skills for successful delivery.
* Ensure project delivery in line with GDSstandards through different phases of the delivery lifecycle.
* Establish strong stakeholder relationships and manage expectations both internally andexternally.
* Monitor projectbudget reporting and understand how delivery impacts costs and budgets.
* Follow and understand Ofgem procurementprocesses and act as point of contact for contracted suppliers.
Key Outputs and Deliverables
* Continuous Improvement and Innovation: Delivery practices are regularly reviewed and improved to enhance delivery effectiveness and team performance.
* Frequent, Iterative Delivery: Products and services are delivered incrementally and iteratively to maximise value for money.
* Effective Governance and Agile Practice: Governance structures and agile ceremonies (e.g. sprint planning, retrospectives, showcases) are embedded and consistently drive team alignment, transparency, and continuous improvement.
* High-Performing, Motivated Teams: Teams are engaged, collaborative, and consistently meet delivery and organisational objectives.
* Clear, Transparent Delivery Plans: Project and product delivery schedules, milestones, and roadmaps are well-defined, communicated, and continuously updated, with risks, issues, dependencies, and decisions actively tracked and managed.
* Strong Stakeholder Engagement: Stakeholders are well-informed, expectations are managed effectively and delivery decisions are made transparently.
* Effective Communication Across Functions: Clear and timely communication across delivery teams, technical colleagues, and business stakeholders to ensure alignment and shared understanding.
Person specification
Essential Criteria
* Experience in delivering software projects or products with at least one scrum team using an Agile framework. (Lead criteria)
* Strong interpersonal and communication skills with the ability to manage internal and external stakeholders and motivate project or product teams. (Lead criteria)
* Experience in roadmap definition, project planning and managing project risks, issues and dependencies to support project decision-making.
* Experience in budget management.
* Comfortable using delivery management tools, and an ability to learn and adapt to new tools & techniques, e.g. Azure DevOps.
* A recognised Agile qualification e.g. Certified Scrum Master,or equivalent experience. Formal certification is not mandatory if you can demonstrate practical experience.
Desirable Criteria
* Experience in a policy and/or legislative environment.
* Knowledge of energy industry and renewable energy support schemes.
* Contract management skills.
* Government Digital Service (or equivalent) experience.
Behaviours
We'll assess you against these behaviours during the selection process:
* Changing and Improving
* Leadership
* Delivering at Pace
Benefits
Alongside your salary of 34,123, OFGEM contributes 9,885 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
When you press the Apply now button, you will be directed to a Civil Service test guidance for this can be found here Civil Service online tests - GOV.UK (www.gov.uk). The test you are due to take is not timed and you can complete it at your own pace. Upon passing the test, you will be asked to complete personal details (not seen by the sift panel) and upload a copy of your anonymised CV.
You will then be asked to provide a 750 word personal statement evidencing how you meet the essential criteria listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile.
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [ https://www.cifas.org.uk/fpn ].
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) .
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
* Name : Jamie Wright
* Email : recruitment@ofgem.gov.uk
Recruitment team
* Email : recruitment@ofgem.gov.uk
Further information
Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles.
In the first instance, you should raise the matter directly via recruitment@ofgem.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.
Attachments Candidate Pack_Delivery Manager Opens in new window (pdf, 1349kB) Role Profile - Delivery Manager Opens in new window (pdf, 121kB) Terms and Conditions April 2025 Opens in new window (pdf, 335kB)