Our medical client is looking to recruit a Prescription Administrator to join their team. Working in a busy GP Surgery setting in Sutton Coldfield, you will work 30 hours per week - 6 hours per day (Monday to Friday) covering one of the following 2 shift options:
Option 1 - Fortnightly Shift Pattern:
Week 1: Monday - Friday 11:00-17:00 daily.
Week 2: Monday - Friday 08:30-14:30 daily.
OR
Option 2 - Monday - Thursday 09:00-15:00, Friday - 11:00-17:00.
You will also need some flexibility to be able to cover Holiday/Sickness cover as required.
Main Duties:
* Processing repeat prescriptions on a daily basis
* Dealing with prescription queries
* Validating a prescription request and preparing it for a doctor's authorisation
* Dealing with private medical examinations policies where required
* Maintaining computerised/manual records
* Telephone liaison with patients and other healthcare professionals
* Handling any payments and recording them
* Providing confidential and sympathetic reception services to patients and visitors
* Handling all administrative duties as required
Skills required:
* Ability to work independently, with high levels of concentration, working at pace
* Must have excellent communication skills, a friendly telephone manner and committed to deliver a high standard of customer service to patients
* Adhere to the need for strict confidentiality
* Accuracy and attention to detail is a must
* Being able to remain calm under pressure
* Self motivated
* Medical Terminology knowledge (desirable)
* Knowledge of handling data (desirable)
* Computer literacy with excellent keyboard skills
If you think that you have what it takes to work in a busy, challenging and pressurised environment and like working within a team, then please send me your CV