Our successful Engineering client in Burton on Trent are recruiting for a Site Engineering Manager to join them on a permanent basis.
The role can be worked 3 days in the office and 2 days working from home.
We are seeking a candidate with experience in technical Diagnostic and problem-solving within a technical environment, electrical experience, preferably with controls, motors, and field wiring diagnostics and a background in HVAC.
You will manage the technical after sales service and a small technical team, as well as the network of sub-contractors. You will also be involved in the new product development process for the company. The role is office based but regular site, inter company and customer visits are expected.
Key Responsibilities:
1. Manage and develop a small team with a key focus on technical after sales.
2. Lead on technical queries relating to warranty claims, product installations and commissioning.
3. Provide technical advice to customers and colleagues to ensure correct product application.
4. Manage the day-to-day product and technical activities to ensure KPI's and deadlines are achieved.
5. Plan & organise workloads to ensure operational efficiency in the technical team.
6. Monitor, evaluate & seek improvements to service offering and streamline processes.
7. Collate and analyse departmen...