About the role
Are you looking for an opportunity to build on your experience of higher education administration and support? Would you like to develop your management and leadership skills? Are you interested in developing systems and tools to improve ways of working?
As Programme Operations Coordinator you will manage a group of administrators carrying out a range of tasks which underpin the activities of the newly-formed Programme Operations team. This is a great opportunity to be part of building a team within our new structure. You will gain experience of line management and team co-ordination and develop your skills relating to service design and continuous improvement.
Responsibilities
* Maintain an expert knowledge of your team's operational processes and system functionality
* Provide daily line management for a team of administrators. You will co-ordinate their activity so that they work effectively to support the work of the wider team.
* Lead and co-ordinate service improvement for the team. You will identify potential improvements and work with colleagues on proposals to put improvements into action. You will contribute to continuous improvement across the wider team and other Academic Services teams.
The team
The Programme Operations team provides an integrated, informed and responsive service to support the effective delivery of our courses. The team delivers day-to-day support to students in relation to their courses and manages core operational processes. It works with academic colleagues and professional support colleagues across BU to provide a high-quality student experience. You will report to the Programme Operations Team Manager.
You will have great communication and IT skills, a commitment to continuous improvement and a strong interest in problem-solving around systems and processes.
Eligibility
THIS POSITION IS OPEN TO BOURNEMOUTH UNIVERSITY STAFF AND AGENCY STAFF CURRENTLY WORKING AT BOURNEMOUTH UNIVERSITY ONLY
This position does not meet the eligibility requirements for sponsorship under the Skilled Worker Route within the UK Visa and Immigration service’s Points Based System. Therefore, BU will not be able to sponsor individuals who require permission to work to carry out this position. For more information, please visit https://www.gov.uk/skilled-worker-visa/your-job.
About us
Bournemouth University’s vision is worldwide recognition as a leading university for inspiring learning, advancing knowledge and enriching society through the fusion of education, research and practice. Our highly skilled and creative workforce is comprised of individuals drawn from a broad cross section of the globe, who reflect a variety of backgrounds, talents, perspectives and experiences that help to build our global learning community.
BU values and is committed to an inclusive working environment. We seek a diverse community through attracting, developing and retaining staff from different backgrounds to contribute to inspirational learning, advancing knowledge and enriching society. To support and enable our staff to achieve a balance between work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
A job description for this position is available at the top of this page. If you require this in a different format, please contact us at hrvacancies@bournemouth.ac.uk.
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