Role: Head of IT Operations (IT Ops, Services, Cyber) Location: Stratford Upon Avon / Cotswolds
Salary: Strong Base Salary + Benefits
Role:
This is a newly created Head of Technology role reporting into board level for an ambitious B2C led organisation that have a superb brand in the market. Physical business, multi-site with award winning services.
The organisation has recently received significant investment, are acquisitive by nature and are looking for a Head of Technology / Head of IT Operations to lead them through their next phase of growth. This role will lead, develop and implement a comprehensive IT strategy and also own BAU related run activities.
Broad role, responsible for IT Infrastructure, Operations, Service Management and InfoSec across a multi-million well respected brand. Up to 1k users that services thousands of customers around the UK.
Suited to Senior Managers or proven Head ofs looking to really have a significant impact.
Role:
Develop and execute the IT operations strategy aligned with business objectives.
Lead and mentor IT operations teams including infrastructure, service desk, network, cyber security and cloud operations. (7 direct reports)
Develop and maintain an information security strategy and plan to ensure the security of our systems and data.
Work to ensure systems are secure and compliant with relevant regulations and standards (e.g., GDPR, PCI DSS, Cyber Essentials/+, ISO 27001).
Oversee the design, implementation, and maintenance of IT infrastructure (on-premises and cloud).
Ensure high availability, performance, and scalability of systems and networks.
Deliver a cloud-first model, driving efficient use of cloud capabilities wherever possible.
Service Management, Vendor Management and Technology Resilience
Skills / Experience:
Demonstrable experience leading a technology function through a significant modernisation, having a good understanding of ITSM, Infrastructure and Operations
Background in IT Infrastructure / Service Management, now sitting at leadership level
Experience delivering IT Services and Ops to a multi-site, complex organisation
Hybrid working model, with some travel where needed, commutable from Stratford-upon-Avon, Cotswolds, Gloucester, Evesham, Solihull, Coventry, Birmingham and more.