Position
We are seeking a Spa Therapist to join our Club & Spa at The Lanesborough. This is a part‑time position covering weekend shifts, ideal for a professional passionate about exceptional service, luxury wellness and creating memorable guest experiences.
Responsibilities
As a Spa Therapist you will deliver massage and beauty treatments to Lanesborough standard, offering each guest a personalised, bespoke experience. You will be trained on high‑end products, including Ilay and La Prairie, and support retail opportunities to maximise revenue.
Qualifications
* NVQ Level 3 in Beauty Therapy or equivalent (preferred)
* Experience in a similar role within a luxury Club & Spa
* Excellent command of English, second language preferred
* Ability to lead a team and coordinate a department in the absence of senior management
* Immaculate grooming standards
* Drive for excellent customer service, leading by example
* Passionate about fitness and wellbeing
* Requires manual handling
Benefits
* Additional holiday allowance
* Season ticket loan
* Enhanced pension scheme
* Life insurance
* Complimentary dry cleaning
* Safety shoesRetail discounts in key UK locations
* Complimentary meals on duty
* Cycle to Work scheme
* Flu vaccinations
* Discounted massage treatments
* Social and sports activities
* Employee Assistance Programme
* Internal transfer and promotion opportunities
* Cross‑departmental exposure
* Training with industry‑leading providers
* Free access to e‑learning platform
* Subsidised professional qualifications
* Financial incentives for referrals
* Award programmes with prizes
* Long service awards
* Preferential room rate for you and your family
* 50% discount on F&B and Club & Spa treatments
* Social events
* Celebration of personal milestones
* Retirement parties
* Terms and conditions apply to all benefits.
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required.
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