Job Benefits
SMART Repair Technician benefits at Southampton Audi
* 25 days annual leave + 8 Bank Holidays
* Company pension scheme
* Employee referral programme
* Manufacturer training
* Harwoods Academy
* Overtime available
Job Purpose
The role of the Smart Repair Technician is to:
* Accurately and skilfully undertake the preparation and repainting of motor vehicles. Detect and diagnose any additional faults for further repairs.
* Ensure all work is completed safely and complies with retailer, manufacturer, and industry guidelines.
Department/Business/Location: Workshop
Reports To: Aftersales Manager
Direct Reports: N/A
Key Responsibilities
This Job Description is not contractual, and the content may be updated at any time.
* Carry out all repairs according to best practice procedures. Complete assigned jobs with the estimated repair times. Meet acceptable safety and quality standards.
* Report accurately and correctly all components, materials, consumables and hours used on each vehicle repair, keeping wastage of all material and consumables to a minimum. Keep work area clean, tidy and free from hazards and ensure the oven is swept and cleaned before vacating.
* Observe, recognise and report on vehicle paintwork. Report on the job card any/all faults or defects detected while working on the vehicle. Report any additional damage found when preparing the vehicle.
* Use all paint mixing schemes and drying areas/equipment accurately for all paint repairs.
* Interpret and implement technical instruction data.
* Check the condition and ensure the correct maintenance of tools, equipment and other materials.
* Safeguard the customer vehicle and its contents while in the workshop.
* Seek clarification in the event a work order is unclear or seems incorrect.
* Undertake all other tasks and activities as requested by the Aftersales Manager.
Essential Skills & Requirements
* Automotive Trade Accreditation (ATA) or IMI accreditation
* Competency in numeracy and literacy
* Good organisational and planning skills
* Full UK driving licence
* Smart appearance
Desirable
* Competency in IT
Experience
* Body Shop experience
The Harwoods Way
Harwoods Group is a values-led, family-owned automotive retail group founded in 1931. Our values are lived and breathed by all colleagues to enable industry-leading customer experience and colleague engagement. We treasure our people and our customers, challenge ourselves to grow and improve, grab responsibility, run as one team, and inject energy and fun into our work.
We are a top 30 automotive dealer group by annual turnover on AM100, representing brands such as Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, BYD, BMW & Mini (Service), and MAN.
We operate across five counties in South East England: Surrey, East Sussex, West Sussex, Wiltshire, and Hampshire.
With a high colleague engagement score of 72%, Harwoods Group offers industry-leading people development programs including recruitment, onboarding, induction, probation, one-to-ones, Harwoods Academy, succession planning, and colleague recognition.
We now operate with circa 1,100 colleagues across approximately 28 state-of-the-art facilities. We demand the best for our colleagues and our customers and look forward to your application at recruitment@harwoods.co.uk.
Benefits
Company Pension, Referral Scheme
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