About the apprenticeship
Duties
● Manage phone calls, emails and correspondence efficiently and professionally.
● Support the Practice Manager with diary management, meetings and minute-taking.
● Maintain and update digital filing systems, spreadsheets and practice databases.
● Prepare reports, letters and presentations as required.
● Support the development of the practice’s online presence across Facebook, Instagram and LinkedIn.
● Help coordinate staff rotas, leave requests and sickness absence records.
● Assist with HR reporting, performance review documentation and policy updates.
Additional information
About the Role
We are seeking a professional and enthusiastic Business Administration Apprentice to join our Orthodontic practice. This is an excellent opportunity to begin your career in business and people administration within the healthcare sector.
You will play a key role in supporting the day-to-day running of the practice, with a particular focus on HR administration, compliance and staff co-ordination. Alongside your work, you will complete a Level 2/3 Business Administrator Apprenticeship, gaining valuable skills and experience to build a strong foundation for your
future career. This will lead into specific HR training on completion of the BA foundation.
Requirements
Qualifications
● GCSEs (or equivalent) in English and Maths at grade 4/C or above (required).
● No prior experience needed — full training will be provided.
● A genuine interest in developing a career in HR or business administration within the healthcare sector.Professional, approachable and eager to learn.
● Strong organisational and administrative skills.
● Interest in HR, people management and healthcare operations.
● Excellent written and verbal communication.
● Basic understanding of Social Media platforms and marketing communication.
● Attention to detail, particularly with confidential or compliance-related data.
● Confident using Microsoft Office or Google Workspace tools.
● Able to multitask and prioritise workload effectively in a busy environment.
Skills
Professional, approachable and eager to learn.
● Strong organisational and administrative skills.
● Interest in HR, people management and healthcare operations.
● Excellent written and verbal communication.
● Basic understanding of Social Media platforms and marketing communication.
● Attention to detail, particularly with confidential or compliance-related data.
● Confident using Microsoft Office or Google Workspace tools.
● Able to multitask and prioritise workload effectively in a busy environment.
Welsh language
Welsh spoken skills: No
Welsh written skills: No
If you are interested in doing an apprenticeship through the medium of Welsh or bilingually, please contact the training provider to find out if it is available.
Training provided
Training provider
Coleg Cambria
Qualification
Business administration
Disability confident
Is this employer disability confident: Yes
What is disability confident?
Disability confident employers are committed to offering equal opportunities for people with disabilities and health conditions.
Employer details
Greenacres Orthodontics
14 Wepre Dr,
Deeside
CH5 4HA