Company Description
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Role Description
This is a full-time on-site role located in Bradford for a General Manager at Urbngyms. The General Manager will oversee daily operations, manage staff, develop and execute business strategies, maintain budgets, and ensure high-quality customer service. Responsibilities include streamlining operations, monitoring performance metrics, and ensuring client satisfaction while fostering a positive and healthy workplace culture.
Qualifications
* Proven leadership and team management skills, including experience in motivating and supervising teams.
* Strong business acumen, with experience in budgeting, financial reporting, and operational planning.
* Excellent customer service and interpersonal skills to build relationships and address client needs effectively.
* Ability to develop and implement strategic plans to drive business growth and achieve KPIs.
* Highly organized with strong problem-solving and decision-making abilities.
* Ability to work collaboratively across departments and communicate effectively with various stakeholders.
* Minimum 1 year's management experience in the fitness industry is essential
* Level 2 Fitness and Level 3 Personal training certificate is desirable
* Ideally have experience in a general manager role within a leisure facility or a similar operational role