9 Month Contract - Credit Controller.
We're recruiting a Regional Credit Controller on a 9 month fixed term contract to support a busy, high volume Credit Control function. You will be responsible for collection activity, customer communication, and a range of administrative duties that keep the credit control process running smoothly. This role is ideal for someone who thrives in a fast paced environment and enjoys building strong relationships with customers and internal teams.
Key Responsibilities
Manage inbound mailbox activity and respond to customer queries.
Provide copy invoices and statements of account as required.
Handle inbound customer calls professionally and efficiently.
Update customer contact details and ensure future communications are sent correctly.
Process credit and re bill requests in the system.
Take ownership of debt accounts, ensuring timely collection in line with agreed payment terms.
Actively chase outstanding monies and work to meet collection targets.
Identify, record, and manage disputes through to resolution.
Conduct structured collection calls and maintain accurate notes across multiple systems.
Complete end to end account reconciliations (AR).
Participate in regional debt calls and ledger reviews.
Build strong working relationships with customers and internal stakeholders.
Support general administrative tasks as required.
Skills & Experience
1-2 years' experience in Credit Control.
Comfortable working in a high volume, fast paced environment.
Experience in a service based business is desirable.
Strong communication skills, both written and verbal.
Confident telephone manner and customer focused approach.
Solid IT skills including Microsoft Office, SharePoint and intermediate Excel.
Detail oriented, reliable, and target driven.
Able to work independently as well as part of a team.
CRM/Salesforce experience beneficial; SAP knowledge desirable.