As Assistant Shop Manager, you will use your retail skills and experience to drive business, increase sales, and meet targets.
You will help lead a team to deliver excellent customer service to donors and customers.
Work with the local community to generate sufficient donated stock to support sales.
Assist in recruiting, training, and retaining a team of volunteers, providing leadership and guidance.
Maintain high standards of merchandising and housekeeping, prioritizing health and safety.
Manage effective stock processes to ensure the shop is well merchandised with fresh, seasonal stock at all times.
Act as a brand ambassador for Sue Ryder, supporting in-store campaigns to promote the brand and national fundraising initiatives.
Help manage stock processes through the Epos system.
Are you a proactive Assistant Shop Manager who thrives in a fast-paced environment? Join our team at the Keighley Alston shop and contribute to Sue Ryder's work!
You should have retail experience with commercial awareness to deliver sales, a positive attitude, good judgment, proven team leadership skills, and the ability to lead volunteers. It is essential that you enjoy engaging with people, have a positive can-do attitude, and a good understanding of financial and IT administration.
Sue Ryder is one of the UK's largest charity retailers with over 400 shops, funding vital support services for those approaching end of life or living with grief. Our shops include boutiques, vintage, retro, and large-format stores. As part of our retail team, you'll help inspire communities to support more care through innovation and collaboration, and contribute to increasing income to fund our services.
We value our staff and strive to make you feel included and appreciated. Most retail roles involve working weekends; our managers typically work only 1 in 2 weekends. Most shops do not require work past 5:15 pm, and we start as early as 8:45 am. We are closed on Christmas Eve, Christmas Day, and Boxing Day.
Our benefits include a competitive package, pension scheme, holiday entitlement rising to 33 days plus bank holidays, enhanced maternity/paternity and sick pay, employee networks, referral bonuses, inclusion passports, free period products, electric vehicle scheme, healthcare cash plan, death in service benefit, staff discounts, structured induction, and development opportunities. For the full list, please visit our careers website.
Closing date: 9th September. Interview date: 22nd September. We encourage applications from diverse backgrounds, including the global majority, LGBTQIA+ community, and people with disabilities, to help us provide the best support and be an inclusive workplace.
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