Job Title: Operations Director – Wales
Location:
Hybrid (South Wales) with regular travel across Wales and occasional travel to England
Contract:
Full-time, Permanent
Hours:
37.5 per week
Reporting to:
Managing Director – Wales
We offer a competitive salary and benefits package
We're looking for an inspiring
Operations Director
to join our high-performing team in Wales.
With over 1300 dedicated colleagues supporting 400 people across supported living, residential, and complex nursing services, this is a unique opportunity to lead with vision, compassion, and impact.
If you're a dynamic leader who thrives on driving excellence, empowering teams, and making a real difference in people's lives, we'd love to hear from you.
The Role
This is a key leadership position responsible for driving service quality, operational performance, and regulatory compliance across a complex and growing portfolio.
As a member of the Welsh Senior Leadership Team, you'll provide strategic and hands-on leadership to ensure our services meet the highest standards of care, safety, and outcomes for the people we support.
Key Responsibilities
* Lead and develop multi-site adult care services across South Wales
* Drive service excellence, financial performance, and compliance
* Support and guide Responsible Individuals and service leaders
* Embed person-led care in line with ivolve's values
* Work collaboratively with clinical, finance, people and quality teams
* Build and maintain relationships with commissioners, regulators and stakeholders
* Lead change and support innovation as ivolve continues to grow in Wales
About You
We're looking for a compassionate, commercially aware leader with:
* Senior leadership experience in regulated health and/or social care
* Strong knowledge of Welsh care standards and regulatory expectations
* A track record of managing large teams and complex services
* Experience driving performance and service improvement
* A values-driven approach to leadership and care delivery
ivolve is growing, and this is your opportunity to shape the future of social care in Wales.
Apply now
or contact us for a confidential conversation