Key Worker
Salary: £25, -£30, per annum depending on experience
Hours: Full time and Part time positions available – a full-time position is 35 hours per week
Contract: Permanent
Location: Cranstoun Worcestershire – accessing treatment service in one of the following areas: Worcester, Malvern or Wychavon.
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Are you passionate about making a real difference in people’s lives? At Cranstoun, we are a social justice charity with a global ambition: to be a world-class leader in rebuilding lives. We are looking for multiple Keyworkers in the Cranstoun Worcestershire drug and alcohol treatment service who share our values and are ready to support individuals affected by alcohol and/or drug use on their journey to healthier, safer lives.
About the Role
As a Keyworker, you will:
Provide trauma-informed, person-centred support to individuals with alcohol and/or drug-related challenges.
Deliver harm reduction interventions and psychosocial support.
Work collaboratively with local agencies to ensure holistic care.
Support individuals in accessing treatment, education, employment, and housing.
Champion safeguarding, equality, and inclusion in every aspect of your work.
Our Values in Action
Ambitious: You’ll be driven to help individuals achieve their goals, no matter the challenges they face. Your determination will inspire change and progress.
Collaborative: You’ll work hand-in-hand with colleagues, partners, and service users to create a network of support that empowers recovery.
Compassionate: You’ll bring empathy and understanding to every interaction, recognising the unique experiences and needs of each person.
Creative: You’ll think outside the box to find innovative solutions that improve outcomes and break down barriers to engagement.
Respectful: You’ll treat everyone with dignity, valuing their voice, choices, and potential.
About You
We’re looking for someone who:
Has experience working with individuals affected by substance use or similar challenges.
Understands harm reduction and trauma-informed approaches.
Can manage a caseload and deliver both one-to-one and group interventions.
Is confident working in multi-agency settings and advocating for service users.
Shares our commitment to social justice and continuous improvement.
Qualifications & Requirements
A relevant qualification (e.g. Health & Social Care Level 3, Social Work, or equivalent experience).
Strong communication and IT skills.
A non-judgemental, proactive, and organised approach.
Ability to travel across Worcestershire (own transport desirable).
Why Cranstoun?
We don’t just offer jobs—we offer careers with purpose. You’ll be part of a supportive, forward-thinking team that values your growth and wellbeing. Together, we empower people and empower change.
For further information about the roles please contact
Closing date: There is no closing date for this role.
All post holders may be required to work some evenings, to meet our service delivery requirements. The core service operates Monday to Friday, 9am – 5pm.
All posts are subject to an enhanced DBS Disclosure.
Please note we are unable to accept CVs
To apply, please download an application form below and submit to