Job Description
About the Company
Air One is dedicated to providing exceptional charter flight services, ensuring seamless coordination between our customers and airline partners. Our mission is to facilitate efficient and successful charter flight operations while fostering a culture of teamwork and excellence.
About the Role
The Charter Delivery Coordinator is responsible for ensuring seamless coordination between Air One customers and airline partners to facilitate efficient and successful charter flight operations. This role involves managing flight schedules, documentation, and communication to maintain smooth operational workflows.
Responsibilities
Flight Coordination:
* Understand client requirements and set up flights accordingly.
* Adhere to Standard Operating Procedures (SOPs) when coordinating flights with customers and airline partners.
* Monitor live and ferry flight operations, ensuring customers receive timely updates.
* Notify clients of schedule changes, de-icing occurrences, and other operational impacts.
* Identify and escalate critical issues to the commercial team as necessary.
Documentation & Compliance: