Credit Controller - Temporary Contract for up to 12 Months Maternity Leave
The Role
Duties and Responsibilities:
* Checking customer’s credit ratings and agreeing credit limits
* Setting up new customers and maintaining the accounts database regarding customer addresses and contact details, etc.
* Monitoring of customer balances against credit limits and co-ordinating with sales teams regarding customers exceeding their credit limits.
* Making regular reports to our credit insurance broker
* Managing customer accounts in the event of late or missed payments and where necessary stopping the supply of goods or undertaking legal action
* Timely and effective collection of all debts and customer payments
* Taking payments from customers over the telephone.
* Maintaining contact with customers to ensure invoices are clear for payment, issuing statements and follow up calls.
* Resolving queries both internally and externally around outstanding invoices.
* Organising copy documents to be sent to customers.
* Negotiating re-payment plans
* Overseeing the posting and allocating of daily receipts to the accounting system
The Person
Qualities required of successful candidate include:
* Ability to establish and maintain good client relationships, both internally and externally at all levels
* Ability to reconcile complex accounts and have excellent attention to detail
* Ability to supervise and delegate elements of work to other staff
* Competence in Microsoft Office products preferable (Outlook, Excel, Word)
* Calm, confident manner to handle potentially uncomfortable conversations.
* Good communication skills being able to adapt to conversing with large established businesses and their accounts staff to single self-employed businesses.
Other Useful Knowledge
(Useful if have or a willingness to take on with training)
* Experience with the accounts system “Microsoft Business Central”
* Knowledge of building industry terminology re self-billing, applications, valuations, retentions and VAT terminology (Standard Rating, Zero Rating, Domestic Reverse Charge (DRC))
* Excel functions such as pivot tables, conditional formatting and formula such as vlookup
The Benefits
* £13.63 Per Hour
* Working for an independent family owned business
* Great team and training.
* Onsite parking
* Flexible working hours (normal hours 08.30 to 16.30 5 days a week)