Job Title: Retail Supervisor
Deichmann is seeking an enthusiastic and passionate Retail Supervisor to join our team in Aberdeen. This is a part-time, permanent position, contracted for 30 hours per week.
Compensation
You will be offered a competitive hourly rate of up to £13.41 plus non-contractual, hourly sales commission.
Role Overview
Retail Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience. In this role, you will have opportunities for growth and development within your retail career.
Ideal Candidate
* Energy, drive, and passion to work in a fast-paced, customer-facing retail environment.
* Positive attitude towards providing exceptional customer service.
* Ability to lead a team, work on a fast-paced shop floor, and remain calm under pressure.
* Previous retail experience, ideally with supervisory responsibilities.
Key Responsibilities
1. Lead and supervise the store team in the absence of the Store Manager.
2. Open and close the store, including cashing up and administrative duties.
3. Provide excellent customer service and possess strong product knowledge.
4. Promote and recommend products to enhance sales.
5. Assist management in achieving sales targets and KPIs.
6. Support team members as needed.
7. Ensure the store is well-merchandised and displays are inviting.
8. Process stock deliveries and store transfers.
9. Handle customer queries and complaints.
Personal Characteristics
* Ability to follow management instructions for additional tasks.
* Experience in supervision, including cashing up and banking.
* Self-motivated with a positive attitude.
* Ability to motivate, coach, and work with a team.
* Excellent interpersonal and communication skills.
* Willingness to serve all customers.
* Drive to exceed performance targets.
* Methodical approach to daily tasks, including stock management.
* High attention to detail.
* Ability to work independently and as part of a diverse team.
* Flexibility to work any day from Monday to Sunday.
Salary
Up to £13.41 per hour plus non-contractual sales commission.
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