Waiting Staff
About us
Lockside Steakhouse LTD is a small business in Stourbridge, DY8 3TQ. We strive to be the very best.
Duties will include;
* Serve patrons with food and beverages in a positive and friendly manner.
* Provide information to help food and beverage selections.
* Present ordered choices in a prompt and efficient manner.
* Maintains dining ambiance with an enthusiastic attitude.
* Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
* Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
* Help patrons select food and beverages by suggesting courses, explaining the chef's specialities, identifying appropriate beverage pairings, and answering food preparation questions.
* Transmits orders to bar and kitchen by recording patrons' choices and identifying patrons' special dietary needs and special requests.
* Keeps kitchen staff informed by noting timing of meal progression.
* Serves orders by picking up and delivering patrons' choices from bar and kitchen and delivering accompaniments and condiments from service bars.
* Responds to additional patron requirements by inquiring of needs and observing dining process.
* Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.
* Concludes dining experience by acknowledging choice of restaurant and inviting patrons to return.
* Obtains revenues by totalling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to patrons.
* Adhering to all Health and Hygiene procedures
* Complete Level 2 Health and Hygiene Training, Health and Safety, Fire, COSHH and Allergen training.
* Clean down tables/restaurant area on departure of their shift and ensure take over has been completed.
* Be ready to work five minutes before shift starts for handovers
* Come to work in full uniform and adhere to all uniform/hair standards
Wage review after 3 months. Minimum Wage to start. 3 months probation. Interview will include a trial shift. Must be able to work Christmas's and New year. Keep your own tips. Service charge is split between all members of staff.
Job Types: Full-time, Part-time, Permanent
Pay: £7.55-£12.21 per hour
Benefits:
* Company events
* Company pension
* Discounted or free food
* Employee discount
* Free parking
* Gym membership
* On-site parking
Ability to commute/relocate:
* Stourbridge DY8 3TQ: reliably commute or plan to relocate before starting work (preferred)
Experience:
* Serving: 1 year (required)
Work Location: In person