We are recruiting on behalf of a well-established and reputable accountancy and tax practice. This is a fantastic opportunity for an experienced Administrator to join a professional, friendly team and play a key role in the smooth day-to-day running of the office. If you thrive in a structured environment, enjoy variety in your workload and take pride in delivering exceptional support, we’d love to hear from you.
The Role
You will be the first point of contact for clients and the backbone of the office. Your responsibilities will include:
Answering, directing and actioning all incoming calls
Meeting and greeting clients – including notifying security, preparing refreshments and resetting the boardroom
Managing incoming and outgoing post
Onboarding new clients onto company systems
Updating and maintaining the company’s CRM system, including basic reporting for management meetings
Managing client records – transfers, professional clearance and ongoing maintenance
Co-managing three shared mailboxes
Maintaining and updating office admin processes
Office housekeeping – stationery, groceries, liaising with the cleaning company and reporting maintenance issues to the landlord
Assisting with the organisation and coordination of staff meetings and events
Supporting the Senior Management Team with ad hoc project work as required
What We’re Looking For
A minimum of 2–3 years’ experience in an accountancy or tax practice environment
Knowledge of Company Secretarial (CoSec) processes would be an advantage
Intermediate proficiency in Microsoft Word and Excel; PowerPoint knowledge a plus
Articulate and confident communicator – both written and verbal
Strong attention to detail with the ability to juggle multiple tasks effectively
Self-motivated and able to work independently with confidence
A proactive problem-solver who remains composed under pressure