Hours / Days Of Work: Monday to Friday, 9:00 AM - 5:00 PM
Job Type: Full-Time
Job Description:
* Dealing with phone and email enquiries and performing general administrative duties
* Diary management for viewings, inspections, and other meetings
* Processing contractors' bills and managing compliance
* Arranging viewings, inspections, and onboarding properties
* Completing inventories using proprietary software
* Ensuring all information and data are kept up to date and comply with GDPR regulations
* Maintaining positive communication with landlords and tenants
* Assisting with maintenance work and ensuring repair standards are met
* Coordinating repair work with contractors, landlords, and tenants
* Tenant referencing and creating lease documentation
* Performing other duties as required
Experience and Qualifications:
* A full, clean driving license
* Excellent client-facing skills, with the ability to work under pressure and multitask
* Strong organizational and communication skills
* Ability to prioritize conflicting tasks
* Experience working in a fast-paced, proactive environment
* Confidence combined with a professional approach
* Computer literacy, including Word, Excel, Outlook, and experience with in-house databases
* Minimum of 3 years' experience in a customer service-oriented industry
* Property agency experience is an advantage but not required; full training will be provided
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