Language Centre, 12 Woodstock Road, Oxford Oxford University Department for Continuing Education (OUDCE) is seeking to appoint a Courses Administrator at the Language Centre to help us manage the delivery of our language courses, in a both student-facing and staff-facing capacity. About the role The Courses Administrator will act as a member of a team of four Courses administrators, reporting directly to the Course Manager, and working collaboratively with the senior management team and the language tutors, taking responsibility for ensuring the smooth operation of Language Centre courses. All members of the admin team are first points of contact for applicants, learners, colleges, academic divisions and departments with queries regarding our timetable and course offerings. The course administrators support the creation of the timetable and class registers; undertake day-to-day financial administration and undertake office administration duties. They also staff reception on a rota and provide basic help to tutors with AV/IT, especially in the classrooms. This is a full-time position, available on a fixed-term contract and available as a secondment opportunity. It is a predominantly office-based role with fixed hours of 09:00-17:20, due to the customer-facing duties and the need to work collaboratively with other members of the team and department. There is some scope for flexible and home working, particularly outside of term, in discussion with and agreement from the Course Manager. The Language Centre teaches on bank holidays during term time (generally the two bank holidays in May) so these are core contractual hours. Additional days for the same amount of leave will be given to compensate. About you You will be educated to at least A-Level standard. You will have significant customer-service, and administrative experience, with strong oral and written communication skills. You will demonstrate a keen eye for detail with a high level of numeracy, and equally keen problem-solving skills. About us The Language Centre is the University’s home for all students, academic and professional staff who want to improve their language skills, as well as members of the wider Oxford community. Our vision is to enable our learners to develop their language skills for study, research, career development, travel and fun. We help our learners engage with a wide range of cultures and equip them to take their place with confidence in an interconnected world. We currently teach 12 modern foreign languages and Academic English, with a view to expand this list with a further language in the upcoming academic year. Colleagues uphold the of the Department and actively promote a culture of equality, diversity and inclusion. What we offer Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including: • An excellent contributory pension scheme • 38 days’ annual leave • A comprehensive range of childcare services • Family leave schemes • Cycle loan scheme • Membership to a variety of social and sports clubs • Discounted bus travel and Season Ticket travel loans Application process