Head Housekeeper Luxury Hotel We are currently recruiting an experienced Head Housekeeper to join a stunning luxury hotel and spa located within easy reach of London. The property offers over 120 stylish bedrooms and suites, exceptional guest service, delicious food, and an opulent spa experience.
About the Role As Head Housekeeper, you will be responsible for leading and motivating the housekeeping team to deliver the highest standards of cleanliness and guest satisfaction throughout the hotel. Youll ensure that operations run smoothly, standards are consistently maintained, and that the team is well-trained, efficient, and engaged.
Key Responsibilities:
Lead, motivate, and manage the housekeeping team to ensure operational efficiency and excellence.
Maintain the highest level of service and cleanliness across all guest rooms and public areas.
Monitor and review departmental procedures to maximise efficiency and ensure compliance with brand standards.
Ensure all areas of the hotel meet health, safety, and hygiene standards, providing appropriate training where required.
Oversee room status systems and coordinate effectively with the front office and maintenance teams.
Prepare staff rotas in line with business needs and special events.
Promote a culture of continuous development through performance reviews and ongoing training initiatives.
Collaborate closely with other departments to maximise guest satisfaction and overall service quality.
About You Previous experience as a Head Housekeeper in a luxury hotel environment.
Excellent leadership, organisation, and communication skills.
Strong attention to detail and commitment to maintaining exceptional standards.
Ability to manage and motivate a large team in a fast-paced environment.
Benefits 28 days holiday (including bank holidays) + an extra day off for your birthday.
Long service rewards.
Discounted food, beverage, and accommodation.
30% discount on spa treatments and 15% discount on spa products.
Introduce a Friend referral bonus.
Complimentary staff meals while on duty.
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