About Dr. Martens
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are guided by three core values: Be Yourself, Act Courageously, and Show You Care, which inspire us to push boundaries, embrace individuality, and stand up for what is right.
Role: Sales Assistant – 10 hours/week, Yorkshire Outlet
We are looking for flexible part‑time Sales Assistants to join our store for 10 hours a week.
Responsibilities
* Use your passion for Dr. Martens to sell our product and hit individual sales targets (contribute to the store target).
* Showcase your unique personality and inject it into the customer experience to create a best‑in‑class shopping experience.
* Handle till transactions seamlessly in line with operating procedures.
* Follow store operating procedures such as delivery, stocktakes, and replenishment.
* Follow H&S procedures to maintain a healthy, safe, and tidy work environment.
* Act with empathy, be team focused, and support the store management team when needed.
Qualifications & Qualities
* Experience in retail within a fashion/footwear/lifestyle brand is a bonus.
* Be a proud ambassador to our brand & culture, embodying what we stand for and encouraging others to do the same.
* An enthusiasm for Dr. Martens footwear and confidence to share this with our customers.
* Demonstrate a strong understanding of customer service and be confident to build rapport with customers.
* Be professional, authentic, and fearless.
* Flexibility in availability is essential – shifts may vary week to week, so we need flexibility to cover different days/times.
Benefits
* Bonus incentives
* Welcome pair of Docs
* 65% off all footwear
* 50% off all accessories
* 2 paid volunteer days per year
* Generous holiday allowance
* Matched pension contributions
* Opportunities for growth
* Complimentary access to virtual GP via the RetailTrust
* Access to our Employee Assistance Programme & Mental Health First Aiders
Equal Opportunity
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; we strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
Fundamental Qualities
It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our fundamentals – integrity, professionalism, passion, and teamwork. They define who we are and how we get the job done. We believe each role is as unique as the person who does it.
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