Thu, 14 Aug 2025">published - Thu, 14 Aug 2025
Job Summary
Rich Mix is looking for a Duty Technician to work as part of the Technical team, undertaking all basic aspects of live technical and digital film presentation, including set up, preparation, rehearsal, screening and derigs, to ensure the smooth running of the live and cinema programme and private
Job Description
The Duty Technician will work as part of the technical team to ensure the smooth running and efficient delivery of all technical aspects of our live programme (predominantly music but incorporating other live art forms) and digital film presentation.
Tasks will include: set ups and preparation, supporting rehearsals, rigging and de-rigging and managing daily screenings. The team also provides technical support for our extensive and varied programme of private and commercial hires across the building.
The Duty Technician will work closely with our Visitor Services Team to provide a warm and friendly service to all visitors, clients and partners, ensuring people feel welcomed and well looked after.
All Duty Technicians will have a specialism in at least one area of technical work: Sound, Lighting, Digital Streaming, or Cinema Digital Projection, and will undertake all aspects of technical requirements in their specialist area, beyond the basic aspects outlined here.
We are currently recruiting for a Duty Technician with a specialism in Sound. Training will be provided to bring all Duty Technicians up to a basic understanding and operation in non-specialist areas.
Job Requirements
Minimum one year's experience in at least one specialist technical area.
Strong working knowledge of audio-visual systems and an ability to troubleshoot.
Knowledge of theatrical lighting and sound systems.
Working knowledge of Health and Safety and Licensing regulations in a performing arts context.
Proven knowledge of using basic IT software and systems.
Resilient and able to maintain consistent performance under pressure and to make controlled responses to demanding situations.
Strong customer service skills with good face to face communication
Proactive and positive attitude with the ability to work independently as well as collaborating effectively with colleagues.
A genuine passion for the arts and a keen interest in the work, mission, vision and values of Rich Mix.
Understanding of the importance of inclusion and diversity in the workplace.
Find out more: https://richmix.org.uk/wp-content/uploads/2023/10/Duty-Technician-Job-Pack-%E2%80%93-August-2025.pdf
Job Responsibilities
Provide technical support to live programming, private hires, and events in the cinema, including but not limited to music gigs, conferences, presentation, film premieres, Q&As and festivals.
Set up, operate, and maintain lighting, sound and AV equipment as required.
Provide exceptional levels of customer service to all visitors to Rich Mix and create a friendly, welcoming and supportive atmosphere in the building.
Effectively troubleshoot problems that may arise with equipment or content.
Help to ensure all Rich Mix public and backstage technical areas are kept tidy and take pride in the appearance of all areas of the building.
Support the Visitor Services Team to prepare all spaces for performances including picking up rubbish and logging any lost property items.
Find out more: https://richmix.org.uk/wp-content/uploads/2023/10/Duty-Technician-Job-Pack-%E2%80%93-August-2025.pdf
Launched in 2006, we connect some of the city’s most adventurous and diverse audiences to a vital, exciting and ambitious programme of contemporary culture.
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