Overview
Financial Wellbeing Family Hub Coach – Household Support Fund
Grade 7
Staffordshire
We're recruiting Financial Wellbeing Family Hub Coaches to support residents across Staffordshire to improve their financial stability, build resilience, and reduce the need for specialist interventions.
This is a rewarding frontline role working directly with individuals and families, helping them access support, improve outcomes, and feel more confident managing their financial wellbeing.
About the Role
As a Financial Wellbeing Family Hub Coach, you will:
* Work directly with residents across Staffordshire to improve financial wellbeing outcomes
* Provide targeted, practical support to individuals and families facing financial hardship
* Deliver one-to-one and group-based financial wellbeing interventions in Family Hubs and community settings
* Support residents to access emergency and targeted financial support where required
* Signpost and coordinate support with partner agencies and community services
* Build strong multi-agency relationships to ensure joined-up, early help support
* Promote healthy lifestyles, financial resilience, and improved life chances
* Maintain accurate records using IT systems and contribute to data gathering and reporting
This role requires a flexible, proactive approach and the ability to work confidently with people facing complex challenges.
About You
We're looking for candidates who can demonstrate:
* NVQ Level 3 (or equivalent qualification or experience) in working with individuals
* Experience of delivering training, workshops, or group-based interventions (PTLLS or equivalent desirable)
* Solid experience working directly with individuals or families in a relevant setting
* A strong understanding of financial exclusion and its impact on households
* Knowledge of the benefits system and wider financial wellbeing support services
* Experience working with vulnerable groups, including families with complex needs
* Understanding of safeguarding for children and adults
* Confidence in multi-agency working and effective signposting
* Ability to work both independently and as part of a wider team
* Strong communication, time-management, and problem-solving skills
* A full driving licence and access to a vehicle
* Flexibility to meet the needs of Staffordshire residents
Our Values
* Ambitious for our communities
* Courageous in tackling challenges
* Empowering our people to do their jobs well
* We are committed to equality, safeguarding, and creating a supportive working environment.
Additional Information
* This post may require an Enhanced DBS check
* We are proud to be a Disability Confident Employer and guarantee an interview to eligible candidates who meet the minimum criteria
How to Apply
To apply or request further information, please contact:
? (url removed)
? Referral Bonus Know someone who would be a great fit?
If you refer a candidate who is successfully placed, you could receive £250
#J-18808-Ljbffr