Fulfilment Operations Co-ordinator Location: Aylesford Salary: £28,000 Type: Permanent Full-Time Hours: Monday–Friday, 08:30-17:00 About the Role We are looking for an organised and proactive Fulfilment Operations Co-ordinator to support both office and warehouse operations. You will handle day-to-day admin tasks, manage communication with clients and suppliers, coordinate deliveries, process returns, and maintain accurate records. This is a key role ensuring smooth operational flow across the business. Key Responsibilities Managing phone calls, emails, and incoming/outgoing mail Supporting clients, suppliers, and the management team with queries Maintaining filing systems and updating records Scheduling and coordinating inbound/outbound deliveries Logging stock into the system and reporting discrepancies Processing returns and producing related reports Preparing documents and reports for clients and management Assisting with additional charges reports Supporting ad-hoc projects when required Building and maintaining positive client relationships Requirements 2 years' administrative experience Strong IT skills (Microsoft Office/Excel; WMS experience desirable) Excellent written and verbal communication High attention to detail and strong organisational skills Able to prioritise and work independently Reliable, trustworthy, and a supportive team player Basic accounting knowledge preferred What We Offer Supportive team environment Opportunity to develop skills across both office and warehouse functions Long-term Permanent role Apply now with your CV or contact Jill on 01622 686333 for more information. INDMAI