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Senior case manager

Salisbury
Permanent
ReQuire Consultancy LTD
Case manager
Posted: 18h ago
Offer description

Busy. Responsible. Proper Career Progression. If you enjoy pace, variety, and being trusted to get on with the job but have a pathway to future development laid out for you, this could be a brilliant move. This is a hands-on, high-volume role within a close-knit team of 8+, managing a live portfolio of residential properties across the UK. You’ll be dealing with real people, real issues and real responsibility, often at speed. This isn’t a role where you sit back and “observe”. You’ll be in the detail, on the phone, making decisions, juggling priorities and working cases from start to finish. It’s busy. It’s structured. It’s people-focused. And you’ll need to think on your feet. What the Role Looks Like Day to Day * Managing a large, live caseload no two cases are the same * Speaking daily with tenants, solicitors, agents, lenders and contractors * Handling challenging conversations calmly and professionally * Making judgment calls where situations don’t fit neatly into a process * Coordinating repairs, compliance and next steps * Keeping cases moving in a fast-paced, deadline-driven environment The Team * A supportive, collaborative team * Everyone pulls their weight no egos, no hiding * Strong processes, high standards * You’re encouraged t...

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