CAT Cabling Engineer
Permanent / Full-time
**CAT cabling experience required**
Company Profile
An exciting, forward-thinking, and innovative provider of complete, bespoke managed IT, communication, and network security solutions for businesses of all sizes for over 10 years. Due to continued growth and increasing demand from a diverse customer base, we are now looking for a Field Service Engineer to join our expanding team.
Job Profile
We are seeking a skilled Field Service Engineer with demonstrable experience in CAT cabling installation, testing and troubleshooting, ideally within IT environment.
This is a field-based role that demands strong technical ability, attention to detail and a customer-focused attitude. Candidates must be based within commuting distance of Maidenhead and be prepared to travel to client sites within 1hr of the office.
Key Responsibilities
* Provide onsite technical support, troubleshooting and maintenance across diverse client environments
* Install, test, and troubleshoot CAT6 cabling as a primary function of the role
* Install, configure, and support IT hardware, software, and network systems
* Collaborate with internal teams to escalate and resolve complex issues quickly and effectively
* Deliver excellent customer service, ensuring high levels of satisfaction
* Maintain accurate documentation for all work completed
* Ensure all systems and services meet SLAs and client expectations
Skills & Experience
* Significant hands-on experience with CAT cabling installation, testing and fault resolution
* Secondary school education (minimum), ideally with Microsoft Certified Professional qualification
* Strong working knowledge of:
o Windows Server and Desktop OS
o Active Directory, Group Policy
o Microsoft 365 administration and SharePoint Online
o Core networking: DNS, routing, switching
o Fibre installation and troubleshooting
o POS and AV/conferencing system installation
o Firewall configuration (Meraki / Draytek / Sophos)
o VoIP systems (preferably Gamma)
o Apple device support
* Full UK driving licence and legal right to work in the UK
* Willingness and flexibility to travel across the UK as needed
Salary: £35,000 - £40,000
Location: Maidenhead