Job Description
Job Title: Confirm System Coordinator & Scheduler
Location: Telford
Salary: £26,000-£27,000 DOE
Contract Type: Permanent, 40 hours p/w
Working hours: Monday-Friday 7:00-15:30, can do 8:00-16:30 for right candidate
\n
About the role
\n
We're currently seeking a proactive and detail-oriented System Coordinator & Scheduler, to operate the Confirm systems at our team in Telford. The purpose of this role is to support the contract management team in ensuring that the system is constantly monitored, client and public enquiries logged are promptly reviewed & triaged, then allocated to appropriate teams for timely completion, ensuring KPI penalties are avoided.
\n
Key Responsibilities:
\n
\n
1. To monitor and triage the Confirm system for incoming enquiries logged, and allocate to appropriate team for timely completion.
\n
2. To support & assist the contract management and operational team to deliver a successful and high performing contract in accordance with the specification and client requirements/objectives.
\n
3. To balance the availability of resources against incoming requests to ensure all tasks are completed on time and adjust schedules as necessary to accommodate changes in priorities or dead...