Position
Pool Shift Leader
Type
Full-Time / Part-Time / Seasonal
Pay Rates
Up to £12.71 per hour (additional £1 per hour when leading a shift)
Overview
Join our One Great Team here at Haven as a Swimming Pool Shift Leader! Dive into an exciting role where you’ll lead our team in making waves, ensuring a safe, fun-filled swimming experience for every guest.
Key Responsibilities
* Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
* Enforce facility rules and regulations to promote a safe and enjoyable environment.
* Conduct regular safety inspections of pool equipment and facilities.
* Provide prompt, professional guest service, addressing complaints and special requests.
* Assist in training new team members on company policies and procedures.
* Participate in team duties while stepping up as the shift leader when assigned.
Requirements
* Experience as a Senior Lifeguard, Team Leader, or Supervisor in a leisure, sports or activities setting is preferred.
* Strong leadership and communication skills.
* Highly detail-oriented, with a strong commitment to conducting thorough safety checks, ensuring full compliance with all safety guidelines.
* Ability to maintain focus and act quickly in emergency situations.
* Committed to providing high-quality, customer-focused service.
* Flexibility to work weekends, evenings, and holidays as needed.
* Enhanced DBS check completion prior to starting work (required).
Preferred Qualifications
* National Pool Management Qualification (NPMQ).
* National Pool Lifeguard Qualification (NPLQ)
* Swimming Pool Technical Operator Qualification (SPTO)
* National Pool Lifeguard Qualification Training Assessor (NPLQ TA)
What We Offer
* An inclusive, supportive work environment.
* Comprehensive training and ongoing support.
* Career development opportunities, including fully funded qualifications.
* Full training and courses will be provided to the right candidate to ensure the highest of standards are upheld when leading shifts.
* Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
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