Job Description
If this all sounds like a dream come true, our ideal Sales Advisor is:
• A natural conversationalist who loves engaging with our customers and guests.
• A keen listener with a passion for identifying our guests’ needs.
• Highly motivated with enthusiasm for selling, driven by achieving results while finding the perfect solution for every guest.
• Thrives on wowing guests with their eagerness to help and resolve guests’ questions.
• Detail orientated, where attention is key, whilst enjoying a thriving and fast-paced sales environment.
• Passionate and doesn’t shy away from checking a calculation query.
But that’s not all, as part of our Sales Team you will:
• Be the holiday hero by reserving our guests’ perfect holiday experience.
• Showcase your passion for Potters Resorts by guiding guests with expert advice on rooms and breaks.
• Confidently retain and share product knowledge with guests, while ensuring all required details are captured to make every booking as smooth and seamless as possible.
• Build lasting connections and rapport with our incredible guests.
• Put your tech and administration skills to good use.
• Display your dedication to delivering outstanding customer service to our valued guests.
• Set your sights high with your unstoppable drive and enthusiasm to help us meet our goals.
• Master communication across various channels including phone, email, live chat and face to face.
• Thrive on being part of an expanding and fun-loving team.
Hours of Work
• Full-time, working 40 hours per week to help our guests secure their reservation, covering 5 days out of 7, including evenings and weekends.
• Shift patterns will vary between 9 am – 8 pm.
• You also get to blend office and home working seamlessly after full training.
Qualifications
We are seeking individuals who love to sell and, ideally, bring previous sales experience.
To apply - please forward your CV and cover letter.
Additional Information
* Free use of Palms Health & Fitness - Gym and Swimming Pool
* 30% Discount on products in the shop
* Discounted holidays for you and your family at both our Hopton-on-Sea and Five Lakes Resorts
* Free Team Lunch available daily
* An all-year-round position (not seasonal)
* Free Parking and on the main Bus Route
* Cycle to Work Scheme
* 10% Discount off all products and treatments within Aphrodite Beauty Salon
* Opportunities to learn and develop across the Resort with Potters Development Academy. Including the Trainee Manager Programme, Pathway to Success and Apprenticeship
* Discounted Tickets for you and family or friends to join us for a drinks-all-inclusive ‘Evening of Entertainment’ on Resort
* Free access to our Employee Assistance and Wellbeing Programmes. Including advice and support with health checks, access to GP’s, mental health support and counselling
#INDHPHOP
Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.