Sales Administrator Location: Leicester Salary: 14.00PH Working Hours: Mon-Fri, 9:00 AM - 5:00 PM Role Overview We are looking for a reliable Sales Administrator to join our client's team and manage the daily sales office operations. Your primary goal is to support the sales team by handling the administrative side of the sales cycle-from the initial quote to the final delivery.This is a busy role that requires high accuracy, the ability to manage a high volume of emails, and a proactive approach to solving order-related issues. Main Responsibilities Accurately enter and process sales orders into our system, ensuring all pricing, discounts, and delivery dates are correct. Act as the main point of contact for customer queries regarding order status, shipping updates, and invoice discrepancies. Keep the customer database up to date, ensuring all lead information, contact details, and interaction notes are clean and current. Prepare weekly and monthly sales reports for management using Excel or our CRM software. Work closely with the warehouse and external couriers to track shipments and resolve any delivery delays. Assist sales reps with the preparation of formal quotes, tenders, and presentation materials for client meetings. Coordinate with the accounts department to ensure invoices are sent out promptly and credit checks are performed on new accounts. Required Skills & Experience At least 2 years in a dedicated administrative role, preferably within a sales or distribution environment. Strong proficiency in Microsoft Office (specifically Excel and Outlook) and experience using a CRM system (e.g., Salesforce, HubSpot, or Sage). A proven ability to process data with high levels of accuracy under tight deadlines. Excellent telephone manner and the ability to write clear, professional emails to both customers and internal staff. The ability to prioritise a heavy workload and switch between tasks as urgent orders come in. Personal Attributes You are a "finisher"-you don't leave tasks half-done or emails unanswered. You can stay calm and methodical during the busy end-of-month period. You are comfortable working independently but know when to escalate a problem to a manager. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk