Information Technology Infrastructure Engineer
We are seeking a skilled IT Infrastructure Engineer to play a key role in supporting and developing our IT infrastructure estate.
This position will provide hands-on technical expertise across on-premise virtual and physical servers, cloud-hosted platforms, and network-related services. You will be instrumental in ensuring operational stability while contributing to strategic design and transformation projects that enhance our IT services.
This role offers the opportunity to work with a wide range of technologies and service providers, supporting both day-to-day operations and long-term initiatives. The ideal candidate will combine strong technical skills with a security-first mindset, excellent problem-solving ability, and the confidence to contribute to design discussions and continuous service improvements.
Key Responsibilities
* Provide 3rd line technical support for infrastructure services, ensuring operational stability and performance.
* Support the design and implementation of infrastructure solutions, contributing best practice and operational insight.
* Lead and assist with problem management, including patching, configuration changes, and service restoration.
* Contribute to the strategic development of IT infrastructure through research, testing, and PoC activities.
* Manage the deployment, release, and transition of IT services, adhering to established change control processes.
* Ensure all solutions are implemented with IT security at the core, supporting the organisation’s security accreditations.
* Liaise effectively with internal teams, users, and external service providers, ensuring high levels of service delivery.
* Maintain accurate documentation and promote effective knowledge management practices.
Person Specification
* Strong experience in Microsoft Azure infrastructure and services.
* Proven track record in supporting and managing infrastructure environments (on-premise and cloud).
* Ability to provide senior-level technical support and resolve complex issues.
* Security-conscious approach to design, implementation, and operations.
* Excellent communication and stakeholder engagement skills.
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