Business Support Administrator
NFU Mutual Central Lancashire Agency is recruiting for an experienced Administrator to join its growing team. This role will support the Agencys delivery of excellent customer service by providing administrative duties that enable smooth running of the business. You do not need prior insurance experience as we will provide you with comprehensive training on all insurance products and any product licences needed for your role. What is more important to us is that you have the skills and attitude to provide outstanding admin support and service to our team.
The successful candidate will need to:
1. Ensure the efficient and professional delivery of the renewal despatch for the Agency
2. Organise the accounts system including customer payments, credit management and debt collection
3. Answer incoming telephone calls, greet visitors in the office and contact our customers to support the team
4. Efficiently manage email inboxes and post
5. Effective management of stock, literature and business stationery
6. Perform various administrative tasks, including maintaining and organising insurance policies, client records, and other essential documents
7. Work across the administration team, providing cover for absences and busy periods
8. Perform administrative tasks to support the sales and claims team, including callin...