Overview
Job summary
Various hours between 6am and 8pm Monday- Friday
Telford and Shrewsbury area - £12:51 PH
* We do not accept CVs. Applications will only be considered if made via the website.
This vacancy may close early if a sufficient number of applications are received.
Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
An exciting opportunity has arisen to join a busy Facilities Services Team within the Directorate of Facilities and Estates. The post holder will be responsible for a full range of housekeeping duties which may include working on wards and in service user and staff areas.
The PersonApplications are invited from enthusiastic, energetic and highly motivated individuals who are passionate about providing a customer focused and efficient service. The skills we value the most in our staff are:Dedicated to providing and maintaining high standardsWorking well as part of a team to achieve shared goalsHaving an exemplary standard of personal conduct, positive attitudes and behaviour
Facilities and Estates Shared Services
The role is based within the Directorate of Facilities and Estates which provides a wide range of services to its Host Trust and Partners within Staffordshire, Stoke-on-Trent, Shropshire and Telford & Wrekin.
Details
Date posted: 11 September 2025
Pay scheme: Agenda for Change
Band: Band 2
Salary: £12.51 per hour
Contract: Bank
Working pattern: Part-time, Flexible working
Reference number: 301-Bank-25-7474839
Job location: Telford & Shrewsbury
Hall Park Way
Telford
TF3 4NF
Job responsibilities
JOB TITLE: Facilities Assistant (Housekeeping) BAND: 2
DEPARTMENT: Housekeeping Services
REPORTS TO: Housekeeping Supervisor
ACCOUNTABLE TO: Facilities Manager
JOB PURPOSE: The Housekeeping staff provide a clean and safe environment to our patients, visitors and staff, ensuring that a high standard of cleanliness in line with National Cleaning Standards, infection control and health and safety are met and maintained. The post holder will be expected to work as part of the wider Housekeeping team, providing an integrated and flexible service, and as such may sometimes be required to undertake duties within other areas of the Hotel Services Department should the needs of the service demand it.
ORGANISATIONAL STRUCTURE
KEY RESPONSIBILITIES
Main Duties and Responsibilities:
* Maintain the required standard of cleaning services following the correct procedure and frequencies
* Undertake a variety of cleaning duties in line with the ward/area/location cleaning schedules
* Operate mechanical cleaning equipment
* Replenish disposables and consumables
* Safely and correctly store cleaning chemicals and equipment
* Carry out specialist cleaning and one-off cleaning duties in line with service requirements
* Assist with laundry duties as and when required
* Where applicable ward based duties as required: Ward based catering duties to ensure in conjunction with nursing staff that service users are provided with appropriate meals
Other:
* Support the supervisor on a day to day basis
* Support the induction and training of other employees
* Comment on Housekeeping policies and procedures
* Work in a team of housekeeping staff as required, assisting with training and guidance
* Complete own timesheets
* Respond to tasks that may arise in an emergency and times of staff shortage
* Flexible working within a team
* Monitor and maintain stock levels, including keeping appropriate records
* Take part in cleanliness audits and follow up action as required
* Take a personal duty of care for all equipment that is used on a day to day basis as part of the role
* Report any misuse of, or faulty equipment to the appropriate person
* The post holder may be expected to open and lock buildings and set alarms ensuring our premises are secure at the end of the day
Systems and equipment (non-exhaustive): Floor scrubber, Rotowash, Buffer, Vacuum cleaner, Steamers
Decisions and judgements:
* The postholder does not have any responsibility for staff
* The postholder will be responsible for organising their work to ensure that all tasks are completed
* The postholder will work within established procedures/practices with supervision available for reference
* The postholder will follow policies in own role and may be required to comment, but has no responsibility for service development
* The postholder will be required to assess situations that present themselves and determine an appropriate course of action from a choice of options, e.g. fault finding on equipment such as a vacuum cleaner
Communication and relationships:
* Assist with induction and training of new starters, apprentices, trainees, work colleagues, managers, contractors (in line with the level of role, training and experience)
* The postholder will provide general non-clinical advice, guidance, or ancillary services directly to patients, clients, relatives or carers
* Communicate with patients, on a regular basis, some of whom may have communication difficulties.
Physical demands of the job: The postholder will be required to use equipment essential to the role, e.g. floor scrubbing equipment. Physical effort required for the role will be moderate for several short periods during a shift
Most challenging/difficult parts of the job: The postholder will encounter some exposure to hazards during the working shift. The postholder may occasionally be exposed to emotional or distressing circumstances, e.g. deaths on wards
Qualifications
Experience
* Desirable: Experience of working in the NHS
Skills
* Essential: Basic knowledge of chemicals and cleaning products
Desirable: Broad knowledge of specialist cleaning techniques and equipment
* Desirable: Broad knowledge of specialist cleaning techniques and equipment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Midlands Partnership NHS Foundation Trust
Address
Telford & Shrewsbury
Hall Park Way
Telford
TF3 4NF
Website: https://www.mpft.nhs.uk
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