An expanding international Defence client of ours is currently looking for an IT Project Engineer to join their growing team to provide IT Support to A&S projects to meet their needs and the needs of the business in line with all relevant policies, procedures, requirements and standards.
Key Accountabilities:
* Diagnose hardware and software faults, solving technical and application problems where necessary to ensure effective support to end users and continuity of IT services.
* Install Software/hardware and equipment deployments to optimise IT services and ensure compliance with all relevant standards.
* Install, configure, monitor and maintain the various project IT infrastructure, including an element of server management, networking, systems deployment and backups to optimise IT services.
* Executing planned maintenance tasks in collaboration with system engineers and end-customer to ensure continued system availability and deployment of latest capabilities
* Create and maintain technical documentation to ensure business continuity and support knowledge sharing.
* Provide guidance to end users, when necessary, to meet user and business needs.
* Provide high quality customer service at all times to ensure customer satisfaction.
* Work collaboratively with a variety of stakeholders to share best practice and ensure continuous improvement.
Knowledge, Experience and Qualifications
* Excellent knowledge and administrative experience of Windows Server and Desktop operating systems in a business environment including patch management and operating system/image deployment
* Experience of administering and diagnosing networking and server infrastructure