Overview
Tesco Great Notley, England, United Kingdom
Customer Delivery Driver - Braintree Great Notley Superstore
Role: Customer Delivery Driver | Employment type: Part-time | Seniority level: Entry level
Details
Pay: Our Customer Delivery Driver rate of pay starts from £13.35 per hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.
Hours: It is Tesco policy to offer new colleagues a minimum of 16 guaranteed hours per week. Opportunities to work fewer hours (minimum 12) are available as well.
Availability
The availability windows indicate the periods of time in the week we would like you to be available to work. We will schedule contracted hours within these times and provide 3 weeks notice of shifts. We are flexible if your available times closely match but are not exact to the advertised times.
Responsibilities
You will be responsible for
* Delivering your part of the customer shopping trip by ensuring the van and trays are clean and tidy.
* Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as needed.
* Keeping trays washed as part of the tray wash process.
* Loading the van, and checking the van is roadworthy.
* Discussing with customers any changes to their order, substitutions, or refunds if they are unhappy with items.
* Handling products with care and treating deliveries as if they were your own.
* Explaining to customers substitutions will not incur additional charges.
* Delivering within the customer’s time slot and calling ahead if arriving early.
* Calling the store/centre if running 30+ minutes late.
Requirements
* Build relationships with colleagues to create team spirit and support a customer-focused store.
* Be warm and welcoming in interactions with customers and colleagues, taking time to understand customer needs.
* Respond quickly to changing customer needs and embrace store changes.
* Be energetic and driven to deliver beyond expectations, balancing home and work life.
* Share ideas with the Manager and colleagues on store improvements.
* Valid UK/EU/EEA Driving licence (Full or Automatic) for at least 12 months with no more than 3 penalty points.
Benefits
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
* Flexible working from day one.
* Colleague discounts and pay-day weekend benefits with Tesco Clubcard (up to £2,000/year).
* Free wellbeing resources for mind, body, and life.
* Life cover and a pension with employer matching contributions up to 7.5%.
* Additional benefits to suit you, including discounts, shares, cycle to work, and more.
* Uniform provided and inclusive policies for life’s moments.
* Access to colleague networks promoting diversity and inclusion.
About Us
Our vision is to become every customer's favourite way to shop, with core purpose: Serving our customers, communities and planet a little better every day.
We are committed to diversity, equity and inclusion and to an accessible recruitment process. We welcome flexible working and support for various life situations. We are a Disability Confident Leader.
For more information about Tesco, visit www.tescoplc.com.
Location notes
We may close roles earlier than the advertised end date depending on application volume. We will provide feedback to interview candidates.
© Tesco; all content is for job advertising purposes and used with permission.
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