We have an exciting new opportunity for a receptionist to join the team based in Rowhedge and University of Essex Medical Centre. The role is offered on a part-time basis for 27.5 hrs a week to be worked over 5 days.
Rowhedge offers a unique opportunity to develop expertise in student health alongside general practice. Rowhedge is a split site practice with a campus-based health centre and a dispensing village practice and is a pilot site for Pride in Practice. The practice consists of an established team of 4 partners and 5 salaried GPs.
Main duties of the job
* Booking appointments
* Answering queries from patients and outside agencies and/or signposting to appropriate members of staff
* Liaising with patients using various communication methods
About us
The Colte Partnership is very much At The Heart of Primary Care, being the largest GP Partnership in North East Essex; comprised of 8 local GP practices across Colchester and Tendring. We care for approximately 80,000 patients. Our Head Office is in Feering.
We pride ourselves on working to be at the forefront of Primary Care in our region and have many exciting ventures on the horizon.
Each of our branches has its own character and a family-friendly ethos, which is why our patients love coming to us (and tell us so in our regular patient surveys). However, being a large partnership means we can offer much more than a local branch can by itself, including specialist clinics, social prescribing, and innovative support such as dementia cafes, armed forces support, and child first aid classes for parents.
We strive to look after our employees as well, with generous annual leave, flexible and family-friendly working arrangements, and support during difficult times such as free counselling.
Job responsibilities
If you would like to find out more about this role, please do not hesitate to contact us.
Person Specification
Experience
* Good education including Maths and English, with experience in customer service. Reception experience is preferred, and experience within primary care is beneficial but not essential.
* Strong IT skills and familiarity with computer-based systems. Experience of EMIS is desirable but full training will be provided.
* Excellent written and oral communication skills, with good social skills. A friendly and positive approach towards patients and visitors, both in person and over the phone.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A disclosure check will be required to check for any previous criminal convictions.
Rowhedge & University of Essex Medical Practice
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