Sales Development Representative
Location: Hybrid - Cannock, initially 3 days in office per week
Salary: £26,000 - £28,000 per annum, DoE + Up to £10,000 commission per annum
Contract Type: Permanent, Full Time
What We Can Offer You: Hybrid or remote working, opportunities for professional development and career progression, a supportive and collaborative working environment
Why Do We Want You
We're growing fast at Phoenix Health & Safety, part of the Wilmington Plc.
We're looking for a confident, energetic Sales Development Representative who can help us unlock new client relationships and keep our pipeline strong.
You'll be someone who thrives in a fast-paced, goal-driven environment, with a natural ability to build rapport over the phone and uncover client needs.
This role isn't about making cold calls for the sake of it it's about starting meaningful conversations, understanding business challenges, and helping match prospects with our expert training solutions.
If you're commercially curious, target-focused, and enjoy being the catalyst for business success, we'd love to hear from you.
Please note: To complete your application, you will be redirected to Wilmington Plc's career site.
At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply!
You will be responsible for:
Proactively reaching out to prospective and existing clients to generate new leads
Holding discovery calls to understand client needs and identify qualified opportunities
Booking appointments and demos for our Field Sales team
Supporting marketing campaigns with timely and targeted follow-ups
Logging all activity accurately in our CRM (HubSpot) and keeping client records up to date
Assisting with the promotion and filling of high-priority courses and client onboarding
Acting as a trusted first point of contact for new customers and helping open the door to long-term relationships
What's the Best Thing About This Role
This role puts you right at the centre of our growth.
You'll be speaking with real businesses and making a tangible impact by connecting them with training that protects their people and strengthens their operations.
Plus, you'll benefit from our well-established market presence. People know who we are, and they trust us.
It's also a fantastic stepping-stone into a long-term sales or commercial career. You'll work alongside experienced professionals who are invested in your development, and you'll gain exposure to the full sales lifecycle.
What's the Most Challenging Thing About This Role
With around 500 businesses to reach each month, you'll need to be comfortable managing high activity levels while staying focused on quality conversations.
Not every lead will be warm, and some days will require real resilience to keep going and hit your goals.
But if you enjoy a challenge, have a proactive mindset, and can balance volume with strategy, you'll thrive in this role.
To be successful in this role, you must have:
Previous experience in outbound sales, telesales, or appointment setting
Confidence making high daily call volumes (target: approx. 50 per day)
Excellent verbal communication skills and strong objection handling
The ability to qualify leads and spot genuine opportunities
Familiarity with CRM platforms (we use HubSpot)
A goal-driven, resilient, and self-motivated attitude
A structured and organised approach to managing tasks and follow-ups
To be successful in this role, it would be great if you have:
Previous experience in prospecting, research, or lead generation
An understanding of B2B sales or training/consultancy environments
About Us
Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team!
Find What You're Looking For
We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington plc. Are you Join us and achieve more within your career with mutual respect, support, and fair rewards.
Click on APPLY today!
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