Location: Hemel Hempstead, ENG, GB, HP2 7EA.
Your Mission
Drive sustainable revenue growth and strengthen strategic partnerships by acting as the primary commercial interface between Epiroc UK & Ireland, key accounts and partners. Through proactive account ownership, structured partner development, and strong on-site engagement you will maximise value creation, improve partner performance, and position Epiroc as a trusted long‑term business partner.
Responsibilities
* Account management – Build and maintain relationships with key accounts, understand their needs, address concerns, and ensure customer satisfaction.
* Sales development – Identify opportunities for growth within accounts and develop strategies to capitalize on them.
* Partner development – Conduct structured quarterly business reviews with partners, supported by joint business plans with shared KPIs, performance scorecards, and ongoing training and marketing support.
* Strategic planning & market analysis – Develop and execute strategic plans for account retention within the region; contribute to the Territory Management Plan strategy for UK & Ireland in collaboration with the National Sales Manager.
* Communication & collaboration – Serve as the primary point of contact between the company and the accounts in the region.
* Problem solving – Promptly and effectively address any issues or challenges that arise with accounts.
* Maximise the use of Epiroc systems such as Salesforce – Collaborate with the sales team to develop and implement new processes to streamline sales efficiency and measure performance, opportunities and lost orders.
Reports to National Sales Manager UK & Ireland.
Qualifications
* Proven experience within the mining or tunnelling industry.
* 5+ years of proven sales and key account manager experience.
* Customer‑oriented mentality.
* Self‑motivated and well‑organised working profile.
* Excellent communication, negotiation and interpersonal skills, with the ability to interact with all types of stakeholders.
* Willingness to travel within the region as a field‑based role.
* Previous use of Salesforce.
* Business management experience.
* Knowledge of Epiroc portfolio and customer base.
* Degree or similar qualification in mining and construction.
Location & Travel
The role is field‑based with location flexibility across England, Wales or Northern Ireland and requires extensive travel.
Benefits
* Global career opportunities
* Benefits package, including variable compensation (bonus)
* Flexible work culture promoting balance and well‑being
* Community involvement
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