Are you an organised problem-solver who thrives on delivering exceptional customer service?
This is an excellent opportunity to join a busy, fast-pacedused car showroomas an Aftersales Advisor, playing a key role in supporting customers after their vehicle purchase.
The Role
* Act as the main point of contact between customers, warranty providers, and repair agents
* Handle inbound and outbound calls, providing timely updates and solutions
* Manage and resolve customer complaints with empathy and professionalism
* Interpret customer concerns and provide clear guidance to resolve issues
* Keep customers fully informed throughout the process to ensure satisfaction
About You
? Experience in a busy customer service role (motor trade experience desirable)
? Excellent PC, telephone, and administration skills
? Confident, personable, and able to build long-term customer relationships
? Clear communicator, even when explaining technical or complex information
? Resilient, adaptable, and proactive in finding solutions
? Technical awareness or knowledge of vehicles is an advantage
Whats on Offer
??£12.21 per hour
?? MondayFriday schedule
?? 28 Days Holiday
?? Free On-Site Parking
?? Ongoing training and career development opportunities
?? Supportive and high-energy work environment
??If youre ready to deliver top-quality aftersales support and be part of a growing automotive business apply now and join a dynamic, customer-focused team.
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