Job Description
Opticians vacancies and Optical Practice Manager jobs based in North Shields, Tyne Wear. An expanding group of independent Opticians based in the North East are looking for a full time Opticians Practice Manager for their well established practice in North Shields, working Monday to Friday! Opticians Practice Manager - Role Family oriented independent Opticians with a very loyal patient base Single testing with a focus on quality rather than volume Offers personalised services to all patients Managing a team of around 4-5 people in total Deliver excellent customer service and demonstrate a high degree of professionalism and confidentiality.
Manage the team to achieve high levels of sales performance and customer satisfaction. Maintain up to date knowledge of our products to recommend the best solution. Ensure store stock is displayed effectively, hygienically and products and equipment are secured according to Company guidelines Accurately operate the POS system and accounts for all transactions (cash, credit, returns) Perform work accurately and thoroughly despite time pressure and customer volume, whilst maintaining a friendly and professional attitude.
Identify situations involving unsatisfied customers and act quickly for resolution, keeping notes to convey effective handovers between staff. Assists the customer in selecting frames and lenses that are best suited for their lifestyle and prescription ...