Account Director
Position: Full Time
Location: Poole, UK (Hybrid)
Salary: £45,000 – £50,000 per annum + Benefits
Thanks to recent wins and continued growth, we’re expanding our team at Beep! A fast-growing creative and technology studio helping global brands connect, create, and evolve. From London to Silicon Valley, we blend brand, design, and innovation to craft experiences that matter.
Our team thrives at the intersection of creativity and code, curious minds, adaptive thinkers, and kick‑ass doers who turn ideas into impact. We partner with some of the world’s most exciting brands in automotive, technology, and finance, pushing boundaries with every brief and proving that creativity and technology are better together.
The Role
We’re looking for an Account Director to lead relationships with our global clients and help drive the continued growth of Beep. Reporting to the Managing Director, you’ll be the bridge between our clients’ ambitions and our creative and technical delivery teams, ensuring everything we produce is strategically sharp, beautifully executed, and commercially sound.
You’ll oversee the full lifecycle of key accounts, from scoping and delivery through to relationship growth and retention. You’ll champion collaboration across design, strategy, and development while keeping projects moving smoothly, clients informed, and teams inspired.
This role suits someone who’s confident under pressure, naturally strategic, and thrives in a fast‑paced environment where creativity and accountability go hand in hand.
Key Responsibilities
* Build and nurture strong, trusted relationships with senior client stakeholders.
* Lead projects from brief to delivery, ensuring every stage meets Beep’s creative and technical standards.
* Collaborate with design, strategy, and development teams to align on goals, priorities, and delivery timelines.
* Act as the primary point of contact for clients, steering communication, feedback, and expectations.
* Translate client objectives into actionable project plans with clear budgets, timelines, and outcomes.
* Anticipate challenges, manage risk, and maintain calm, clear communication under pressure.
* Identify opportunities to grow accounts through strategic insight, proactive recommendations, and new initiatives.
* Mentor and support the account management team, setting standards for service, communication, and delivery excellence.
* Partner with senior leadership to improve client‑service processes and contribute to Beep’s ongoing growth.
Skills & Experience
* 5+ years of client-facing experience within a creative, digital, or brand agency.
* Proven ability to manage multiple high-profile accounts with confidence and precision.
* Excellent communication and presentation skills, with a strong commercial mindset.
* Deep understanding of creative, digital, and development workflows.
* Skilled in scoping, budgeting, forecasting, and managing project profitability.
* Highly organised with exceptional attention to detail.
* Familiar with Slack, Jira, Google Workspace, and similar project/time‑management tools.
* Comfortable collaborating with cross-disciplinary teams and senior stakeholders.
* Proactive, positive, and solution-oriented with a genuine passion for creativity and innovation.
Other Superpowers
* You’re human-first: great with people and calm under pressure.
* You’re adaptive: quick to pivot and thrive in fast-moving environments.
* You’re curious: always exploring better ways to collaborate and deliver.
* You’re kick‑ass: you make things happen with quality, energy, and confidence.
Nerds with Benefits
* Be in control of your working hours with Flexi-Friday™
* 28 days holiday plus studio closure at Christmas
* Pension plan, sick pay, and strong remuneration package
* Kit: MacBook Pro, magic mouse and keyboard
* Pizza, coffee, and other goodies on the house
* Regular team socials, events, and quarterly all-hands sessions
This role is perfect for…
…a natural relationship-builder who thrives in the fast pace of agency life. You’ll love leading smart, creative people and partnering with global brands to deliver meaningful work. You combine strategic thinking with flawless delivery, balancing client needs, team wellbeing, and business goals to make every project a success.
Important Details
Hiring Process
Our company may be small, but hiring is a big deal for us. We take a very thorough approach to finding the right fit for both our business and our people. Our hiring process includes in-depth interviews with different team members to give you and us as much insight as possible. We respect your time and appreciate your participation in our mutual goal to help you find the ideal position for your skills and strengths.
Embracing Diversity
We all come with our own quirks that make us unique. We thrive on that, we embrace what's 'different', it's a big part of who we are. Beep does not discriminate and will welcome anyone to apply who fits the right mind‑set, attitude, and energy that we all feed on as a team.
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